Senior Account Manager at Standard Chartered Bank

Senior Account Manager at Standard Chartered Bank

In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the share capital was placed with Nigerian investors. The end of the civil war saw a major economic upturn and as a consequence, the military government sought to increase local control of the retail-banking sector, hence the Bank’s investment in Standard Bank Nigeria (renamed First Bank of Nigeria in 1979) was reduced to 38%. Standard Chartered remained a shareholder of First Bank of Nigeria until 1996.

Standard Chartered re-entered Nigeria in 1999 and opened to customers on 15 September 1999 as a wholly owned subsidiary of Standard Chartered Bank Plc, headquartered in United Kingdom. It now has 42 branches located in Lagos, Port Harcourt, Abuja, Ibadan, Kano, Kaduna, Maiduguri, Ota, Aba, Onitsha and Onne offering a wide range of products and services in Retail, Corporate and Institutional Banking. It employs over 900 employees and sees Nigeria as a growth centre.

Job Industry: Account/Banking

Job Title: Senior Account Manager

Job Location: Lagos

Job Role:

The Senior Account Manager at Standard Chartered Bank effectively manage the irregular and substandard portfolio with Nigeria and report major irregularities.The Senior Account Manager at Standard Chartered Bank identify potential problems and recommend action, for work – outs ensuring that such action is taken in order to minimize losses.The Senior Account Manager at Standard Chartered Bank provide guidance to subordinates and other team members.The Senior Account Manager at Standard Chartered Bank assist the Country Head of Group Special Assets in setting standards and strategies to be adopted/endorsed by Group Special Assets Area Head West AfricaThe Senior Account Manager at Standard Chartered Bank Report progress made on recoveries and comment on management to Country Head and or Area Head West Africa/ ED Finance and ED, OCC, CCRO Nigeria, CEO Nigeria.Over see the management and control of accounts falling within credits grades 12-14 and ensures action is implemented to minimize Bank losses and maximize recoveries.The Senior Account Manager at Standard Chartered Bank Direct and/or monitor plans for CG12 accounts and any non-performing accounts by review of SARR.Evaluate and advise on those accounts requiring interest suspension or provision and recommend write-downs and write off as necessary.Track real potential loss positions and maximum possible loss positions and endorse provision forecast.The Senior Account Manager at Standard Chartered Bank Handle customer enquiries and renegotiate repayment terms in difficult or exceptional cases.Liaisons with solicitors regarding repayments terms in difficult and exceptional cases.The Senior Account Manager at Standard Chartered Bank Manage solicitors regarding litigation process to ensure appropriate service is provided and recoveries are optimized with minimal legal cost to the Bank.Ensure remedial action s are taken when required to keep performance of the unit in line with business objectivesInterpret MIS statistical information relating to performance of recoveries e.g. Delinquency ratio, volume of recoveries made, etc.The Senior Account Manager at Standard Chartered Bank Remain alert to the risk of money laundering and assist the Bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions transaction, safeguarding records and not disclosing suspicions to customers.The development through appropriate training and other means, of quality personnel and equipping them with necessary competitive competencies and high level of skill equal to their responsibilities.

KEY RELATIONSHIPS:

INTERNAL
Credit Policy and Portfolio Committee
Early Alert Committee
To liaise with all Relationship Managers / OCC Units for submission of situational reports where such is deemed relevant.
Liaison with Relationship Managers, OCC , Credit Risk Control, Finance Department, Legal Department in respect of all matters to do with the Irregular and Substandard portfolio with Manager, Credit Risk Control for the raising and releases of provisions in respect of recoveries of bad debts.

EXTERNAL
Direct customer contact in respect of negotiations of account recovery
Liaison with Lawyers, Accountants, Liquidators , Receivers

CONTRIBUTES TO:
The profit (profit/loss account) of Standard Chartered Bank by minimizing losses and maximizing recoveries on Impaired Accounts and by controlling/reducing the volume of Impaired Accounts to improve overall asset quality of the bank parties.

Ensure that scheduled returns are submitted to conform to laid down standards required by Group.
Decide on priority of attention concerning major irregular/problem loans, where promptness of action could result in substantial recoveries to the Bank.

Job Requirement:

Strong negotiation skills to manage problem accounts in Nigeria.Good interpersonal skills coupled with professional integrity in order to command respect and credibility in situations involving conflicting interests. (Internal and external).Tertiary academic qualification and/or extensive practical know-how in accounting, finance and banking practice and theory.Experience in the banking industry, with sound knowledge of risks involved in lending, particularly corporate lending.Sound understanding of economic/political trends in Nigeria.Sound understanding of accounting and legal practice in Nigeria.Wide knowledge on lending techniques and proceduresAbility to resolve conflicts, manage crises and solve problems, withstand pressure, work fast, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.Good communication and diplomatic skillsTo accept full accountability, exercise initiative and have ability to motivate staff.Sound knowledge of group lending/ control policies and strategies.

Application Closing Date:

Not Specified

How to Apply:

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